Returns & Exchanges
At ROAM Homegrown, we want you to be completely satisfied with your purchase. If your handcrafted home goods don’t meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all candles, apothecary items, or textiles are securely protected for transit.
Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location within 7 business days.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method or issue store credit within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing